Please note that items bought in our games (in-app purchases) are generally non-refundable, other than in exceptional situations.

Purchases (and payment details) are handled by the App Stores rather than us, and governed by their terms and conditions. To request a refund, please contact the App Stores directly. More information can be found in the links below:

Learn about refunds on the App Store (iOS)

Learn about refunds from Google Play (Android)